Create Users

You can create a new User whenever you want to allow a new person to access the Testwise platform.

When you create a User:

• The new User is added to the Users list, so you can view or modify their details at a future date.

• The newly created User receives an email with the subject 'A new Testwise User profile has been created for you', which contains an Activate your Account link. When the new User clicks the Activate your Account link, the 'Reset Password' screen is displayed. Here, they can change their password to one of their choosing, rather than using the one that the System Administrator or School Administrator would have originally assigned the User when creating the profile.

Note: You can only access the 'Users' functional area if you have the relevant permissions. The School Administrator role can access this area, but the Teacher role does not have access to this area.

How to Create a New User

1. Click Users on the Testwise home screen. This will display a list of all existing Users associated with the account. Here you can view and manage the Users.

2. Click Add Users above the Users list. This will display the Add User page.

Note: If the Add User button is missing or greyed out, ensure that a User with School or Cluster Administrator permissions is performing the activity.

3. Enter the details of the new User in the four mandatory (*) fields. These include:

• Email

• Forename

• Surname

• Role

See Understand User Details for guidance about the type of information you can enter in each field.

Ensure that all the fields on the Add User page are completed, otherwise you will not be able to complete the process.

If a red outline appears around the field(s), change the information you have entered to ensure that it will be accepted by the system. For example, if the email you provide is already in use, you will be alerted to provide a different email address.

Note: User details can be edited at a later date.

4. Click Save to complete the process of creating a new User.

Note: Multi School accounts are recommended to contact their Education Advisor for support adding new Users for the first time to ensure the appropriate level of permission is given.