Minimum System Requirements

To use Testwise and/or WellComm Digital effectively, you should ensure that you run it on software and hardware that meets our minimum system requirements outlined below. 

The Testwise platform can be split into two parts:

• Test Administration and Reporting– Where all administration can be conducted, such as managing students, setting up sittings etc. and all reporting can be accessed.

• Testplayer– The digital assessment environment where the student actually completes the assessment.

The two different parts vary slightly in regards to recommended devices, operating systems and browsers – please see the tables below.

Please note that Internet Explorer is no longer supported.

The WellComm Digital side of the Testwise platform has the same requirements for both administration and for the Digital Picture Viewer. Please note that for the WellComm Full Digital assessment you will require two devices, one for the practitioner administrating the WellComm assessment and one for the child/student to view the picture prompts using the Digital Picture Viewer. If only one digital device is available, the WellComm assessment can be administered in hybrid format, using a paper copy of the Picture Book.

We recognise that schools use a variety of devices and will endeavour to support you with the devices and browsers that you use. We strongly recommend that you use those that are shown as ticked below as these have been fully tested and troubleshooted. We may not be able to resolve technical issues you encounter when using a device and operating system or browser other than those recommended below.

**Important**

Not all assessments are suitable for use on all browsers and devices. Using devices which are not supported can affect students' experience.  Touchscreen devices in particular, are not suitable for all GL assessments.

Suitable Devices and Browsers - Test administration and reporting

Suitable Devices and Browsers - Testplayer

(* = See tablet and touchscreen device compatible products)

Suitable Devices and Browsers - WellComm Digital (practitioner device and student device)

• Unless specified otherwise, you must ensure that you have the latest version of these web browsers. This may sometimes require you to update the operating system on your device.

• You should also ensure that Javascript is enabled and that your browser window is maximised.

• When using a tablet for the WellComm digital picture viewer with a young child, it is recommended that you lock down the screen using the tablet functionality (e.g. iPad Guided Access) so that the child does not inadvertently navigate away from the page.

The following assessments CAN be taken on a tablet device, using either iOS or android operating systems, or on a touchscreen device using the normal student login page:

• CAT4

• PASS

• NGRT

• NGST

• WellComm Digital (full-sized tablets only, mini devices such as iPad Mini are not supported)

• Adaptive Admissions Test

You may take any assessments on the browsers specified in the above section, 'Devices and browsers'Devices and browsers. However, due to the number and variety of devices constantly being released into the market, you may experience some minor issues on newer devices.

Please note, the following assessments are NOT supported on tablet and touchscreen devices:

• PT series – English 

• PT series – Maths

• PT series – Science 

• Dyslexia

• Dyscalculia

• Exact

If you experience any issues, please inform our technical support team at:
[email protected]

Screen resolutions supported by Testwise and WellComm Digital are as below. These resolutions apply if used on any of the supported devices listed above. The screen resolutions below are Width x Height (in pixels) specifications:

• 1024 x 768 (XGA) (Not 768 x 1024 which may be the resolution of a tablet in portrait mode)

• 1920 x 1080 (FHD)

• 1366 x 768 (HD)

• 1280 x 800 (WXGA)

When taking tests, if using a device with a screen height of 768 pixels, it is recommended that you enter full screen mode. This can be done using F11 on Windows, or Fn+F11 on iOS.

You should be able to download the following files to your device:

• .mp3
• .png
• .js .csv
• .zip files

Any firewall, content or proxy filtering done at the school must allow access to the following URLs:

• www.testwise.com
• www.testingforschools.com
• www.google-analytics.com
• secure.testingforschools.com
• twbackendprodbsa.blob.core.windows.net

If you use Smoothwall, please read the following advisory: https://kb.smoothwall.com/hc/en-us/articles/360002031690-Fix-testingforschools-com-failure-to-send-through-a-Smoothwall

Please ensure that pop-up blockers are disabled while using Testwise. 

*.testingforschools.com

*.testwise.com

If you still experience any issues, you may contact our Technical Support:

Phone: +44 (0)330 123 5375, option 2
Email: [email protected]