Minimum System Requirements

To use Testwise effectively, you should ensure that you run it on software and hardware that meets our minimum system requirements outlined below.

Devices and Browsers

The Testwise platform can be split into two parts:

  • Epoch & Reporting – Epoch platform is where sittings, students, etc. can be managed, including all reporting. 
  • Test player – Platform where students complete assessments.

Testwise is supported on the latest available operating system on any given device.

Please note that Internet Explorer is not supported. 

Epoch & Reporting


Test Player

  PC iOS Tablet Android Chromebook Android Samsung Tab 7 (and newer)
Edge X X X
Chrome X ✔* ✔*
Firefox X ✔* ✔*
Safari X ✔* X X

(* = See Tablet and Touch Screen Device Compatible Products)

Unless specified you should ensure you have the latest version of each web browser. This may require you to also update your Operating System.

You should also ensure that Javascript is enabled and your browser window is maximised.

If you are using a Chrome book to administer any of your assessments please disable any installed extensions as these may not be compatible with Test wise. Alternatively, if restoring to factory settings is not an option for you, please use a new browser window in ‘Incognito’ mode, and go full screen (f11)

Tablet and touch screen device compatible products

All tests on the Test Player are fully supported on tablet and touch screen devices with the broswers specified in the above section ‘Devices and Broswers’, with the exception of the following:

  • PT series – Science 
  • PT series – Maths
  • Dyslexia
  • Dyscalculia

Our comprehensive testing processes ensure compatibility with the majority of major touch screen devices, however due to the number and variety of devices constantly being released to market there may be some minor issues experienced on emerging devices. If you experience any issues please advise our technical support team accordingly

Please note: The admin pages of the platform have not been optimised for tablet use.

Screen Resolutions

Supported screen resolutions are as follows, these resolutions apply if used on any of the supported devices as listed above. Screen res is quoted Width x Height. 

  • 1024 x 768 (XGA) (not 768 x 1024 as may be used by a tablet in portrait mode)
  • 1920 x 1080 (FHD)
  • 1366 x 768 (HD)
  • 1280 x 800 (WXGA)

When taking tests in the Testplayer, if using a device with a height of 768 it’s recommended to enter the device into full screen mode. This can be done using F11 on Windows, or Fn+F11 on iOS.

File types

The following file types should be allowed to be downloaded: .mp3 .swf .png .js .csv and .zip


Any firewall, content or proxy filtering done at the school must be allowed access to the following URLs:

Users of Smoothwall should read the following advisory:

Pop-up blockers

Please ensure pop-up blockers are disabled for Testwise. 


If you still have problems please contact Technical Support:

+44 (0)330 123 5375, option 2 or